Returns & Exchanges
At Sustainable Fashion, we are committed to reducing waste and ensuring you love your eco-friendly garments. If your purchase isn't quite right, we offer a 30-day return window to help find the perfect fit for your conscious wardrobe.
Return Process
- 1.Initiate Your Return
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unworn items with original tags attached into the reusable shipping bag your order arrived in to minimize environmental impact.
- 3.Label and Ship
Download and print the carbon-neutral shipping label provided in the portal and drop the package off at any authorized collection point.
- 4.Quality Check and Refund
Once our team inspects the returned items for quality, we will process your refund or ship your exchange within 5-7 business days.